Tuesday, April 6, 2010
American Rag can suck my balls
So I spend 45 minutes on La Brea today. Went over there with Jeff to see if American Rag had any good fitting chino's. Shot the shit with Max and Karl from Rogue Territory for a while.... I ended up finding a killer pair of 60's or 70's OshKosh painters pants for $30, bought 'em. Do I need my parking validated I ask? Nope.... they don't validate. They'll see the bag and know whats up, is what I'm told by the cute chick who rang me up.
Afterwards, I can't help myself, and we walk up to see the homies at Undefeated to see what they were pushing. Bought a pair of new Native crocs.... that are ill as shit, for the record.
On the way back into the American Rag garage, I hand my ticket to the attendant.... "six dollars please" she says.... Oh, no, I said, see, here's my bag... I bought something, I'm good. "No, you have another bag... that means you have to pay $6".... horseshit! I go back to the store to explain, show my receipt, and get whatever validation I need....
I get Sara, one of the managers. She looks flustered and bothered to begin with. "Read the back of the ticket" she says dismissively.... Excuse me? There must be some mistake here... I came into your store and spent money... I'm a paying customer! You're telling me that since I spent 12 minutes up the street after I shopped in your store, AND was foolish enough to come back with a bag, that I now have to pay for parking? Mind you, she couldn't even muster that much of an explanation... only that it said on the ticket... yadda yadda yadda... and we were shit outta luck. Not a mention of "thank you for shopping" or even a minute of her time to hear my situation. Why didn't I get validated? she asked... Because the person who helped me specifically told me I didn't need it.... Who helped you? Fuck that... I'm not a snitch... I'm not diming out the cutie (who was right behind us during this whole ordeal mind you), who already has to deal with your spiteful ass all day long.. I don't remember who helped me.
Then the cool lookin old dude Security Guard tracks us down and stops us... already in the car at this point.... to push the issue even further...... The fucking security guard! Over six goddamn dollars! From someone who spent money in the store! He knocks on my window and tells me if I ever park in there again, he's gonna tow my car.... Oh yeah tough guy? Go fuck your self. I don't even have plates on my car yet. You gonna tow every black Cadillac that parks in there? Blow me.
Moral of the story: TERRIBLE customer service!! WHY....WHY.....WHY in god's name would any business like theirs risk pissing off paying customers, over six dollars, in a parking lot that was 3/4 empty at the time any damn way! Maybe you were having a bad day Sara... But for christ's sake.... You owe us an apology. I'll wait.......